Onboard our vessels all safety information is provided in printed text and in audio form. Languages offered on activities and tours are English only.
We welcome all guests with vision and/or hearing impairment and can provide assistance in getting onto our vessels/vehicles. We also welcome guests with high support needs who travel with a carer.
Wheelchair passengers must have some mobility and/or the presence of a carer who can assist them. Depending on tides it may be necessary to embark/disembark from different levels on the boat. Coral viewing and glass bottom boat activities are subject to the weather and the extent of the passenger’s mobility and/or the presence of a carer who can assist. Please note that the toilets on the vessel are not wheelchair accessible but there are disabled toilets available on the island. Please advise our team before confirming a booking if you have wheelchair bound passengers travelling, our team will then advise you with regards to the possibility of travel.
These guidelines apply to standard wheelchairs only. We are not able to accommodate electric wheelchairs on any of the vessels or coaches.
All dietary requirements can be accommodated with additional options if not catered for on the menu.
All office spaces and shops owned by Experience Co are meeting requirements for mobility and access within the NCC.